Email setup on iPhone and iPad

To set up your TPG email address on iPhone and iPad (iOS 15.4.1), simply follow the steps below.

1. Go to Settings.

2. Scroll down to Mail.

   

3. Tap Accounts.

4. Select Add Account.

   

5. Select Other.

   

6. Tap Add Mail Account.

   

7. Fill in the following details and then tap Next.
   
   Name: The name that appears on emails you send
   Email: Your TPG email address
   Password: Your TPG email address password
   Description: The account name that will appear in your Apple Mail app

   

8. Wait for Mail to verify your account.

9. The Incoming and Outgoing Mail Server details should fill in automatically, so confirm they match the following before tapping Next:
   
   Host Name: mail.tpg.com.au
   Username: Your TPG email address
   Password: Your TPG email address password

   

10. Tap Save to finish.

You should now be able to select your mailbox from your list of accounts.

We recommend you send a test email to and from your TPG email address to confirm it is working. If your email is not working, please call us on 13 14 23 for further assistance.