Email Setup in Thunderbird

To set up your TPG email address in Thunderbird, simply follow the steps below.

1. Open Thunderbird
   
   Note: If it's a first time setup, you'll be taken straight to the Account Setup page

2. Select File > New > Existing Mail Account (or under Choose What to Set Up, select Email)

   

3. Enter the following details in the Account Setup tab:
   
   Your name: Your name as you'd like it to appear on any emails you send
   Email address: Your TPG email address
   Password: Your TPG email address password
   Remember password: Ticked

   

4. Select Configure manually and enter the following settings.
   
   Incoming Protocol: POP3
   Incoming Server: mail.tpg.com.au
   Incoming Port: 993
   Connection Security: SSL/TLS
   Authentication: Normal password
   Username: Your TPG email address
   
   Outgoing Server: mail.tpg.com.au
   Outgoing Port: 465
   Connection Security: SSL/TLS
   Authentication: Normal password
   Username: Your TPG email address

   

5. Select Re-test. You should see the following message:

   

6. Select Done to finish.
   
   Note: You may need to wait for Thunderbird to finish loading your mailbox before the toolbar for your inbox will appear on the left-hand side of the screen, allowing you to send and receive mail. This can take around 5 minutes - you'll see a status message at the bottom of the screen.