Email Setup in Windows 10 Mail

To set up your TPG email address on Windows 10 Mail, simply follow the steps below.

1. Search for Mail in the search bar and click the envelope icon to open Windows 10 Mail.

2. If this is your first time using the program, you may see a Welcome screen. If you do, click Add Account.

   

3. If you don't see this screen, simply click Accounts.

   

4. Click Add Account in the settings menu that appears on the right hand side of the screen.

   

5. Click Advanced Setup.

   

6. Click Internet Email.

   

7. Enter the following details for your email address and account:
   
   Email address: Your TPG email address
   Username: Your TPG email address
   Password: Your TPG  password
   Account name: The account name that will appear in your Windows 10 Mail app
   Send your messages using this name: The name that will appear on emails you send

8. Enter the following details for the Incoming and Outgoing email server and Account type:
   
   Incoming email server: mail.tpg.com.au:995
   Account type: POP3
   Outgoing (SMTP) mail server: mail.tpg.com.au:465

   

9. Tick the checkboxes next to the following:
   
   Outgoing server requires authentication
   Use the same username and password for sending emails
   Require SSL for incoming emails
   Require SSL for outgoing emails

10. Click Sign in and you're done!

You should now be able to select your mailbox from your list of accounts. We recommend you send a test email to and from your TPG email address to confirm it is working. If your email is not working, please call us on 13 14 23  for a hand.