Email & Hosting

Email Setup in Samsung Android OS

To set up your TPG email address on Samsung Mail simply follow the steps below. Please note: The appearance of the default Email app may vary depending on your Samsung device and/or Android version. Open the Email app on your Sansung…

Email Setup in Windows 10 Mail

To set up your TPG email address on Windows 10 Mail, simply follow the steps below. Search for Mail in the search bar and click the envelope icon to open Windows 10 Mail. If this is your first time using the program, you may see a…

Reading and replying to emails in Post Office

Select one of the links below to jump to a query: Reading emails Replying to emails  

550 #5.7.1 SPF unauthorized mail is prohibited

If you attempt to send an email to a TPG email address (tpg.com.au) and you receive a "550 #5.7.1 SPF unauthorized mail is prohibited" error, this means that your email account is failing a Sender Policy Framework (SPF) check. SPF is a…

Email Setup in Mac Mail

To set up your TPG email address in Mac Mail (Version 14), simply follow the steps below. Open Mac Mail. Click Mail in the top menu bar, and then select Accounts.

Printing emails from Post Office

Don't forget to choose grayscale or black and white in your printer's properties settings to save on coloured ink. Open the email you wish to print and click the dropdown icon in the upper right-hand corner of the screen. 

Email Setup in Outlook 365

To set up your TPG email address in Outlook 365, simply follow the steps below. Open Outlook and click File in the top left-hand corner of the screen.

Email setup on iPhone and iPad

To set up your TPG email address on iPhone and iPad (iOS 15.4.1), simply follow the steps below. Go to Settings. Scroll down to Mail.

Adding a New Contact in Post Office

Click the dropdown icon in the upper right-hand corner of Post Office and then select New Contact from the menu. 

Accessing your TPG Website files

If you are using the complimentary 30MB of Webspace we provided with your broadband service, you will need the following items to migrate your TPG website. Your website files. You can view this website at https://users.tpg.com.au/USERNAME…