Rescheduling your nbn connection online

If you can't make your nbn appointment, you can reschedule for a later date online.

 

  1. Go to https://www.tpg.com.au/install and enter your TPG Username to check your current appointment.

    You'll find your username on emails from us about your nbn order.

    Check Installation progress - Username entry
  2. Hit Reschedule Appointment, then enter the Postcode of your billing address and hit Submit.
     
    Reschedule appointment and enter postcode

  3. Choose your new appointment time and hit Reschedule Appointment.

    We'll also send you an SMS and email with your new appointment time.

    Reschedule Appointment - Available appointment times

 

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