How to set up Parental Control on TPG modems

Some TPG modems have Parental Control features - here's how to set them up. For more info about online safety, check out Parental safety advice.

Choose your modem:

Picture	Modem
	Wi-Fi Max 5G Modem
	VX420-G2H Modem

Set up Parental Controls on a Wi-Fi Max 5G Modem

You can only do this using the My Internet Connect App (Android / iOS).

1. Open the My Internet Connect App and go to Settings.
2. Under User Management, select Parental Control.
3. Select Add New Schedule.
4. Select the User(s) or Device(s) you want to control.
5. Enter a Schedule Name and then set the Schedule Time and Days.
6. Tap Save at the top of the screen then OK.
   Note: You can pause/resume a Schedule at any time by toggling the switch on/off.
   

Set up Parental Controls on a VX420-G2H Modem

1. Open your web browser and and go to: https://192.168.1.1
2. Log in with the default password found on the on your modem's barcode sticker.. If you have a custom password, use that instead.
3. Hit Parental Controls.
4. Set the Parental Controls toggle to On, then click Add.
   • Select View Existing Devices, then under Operation, click the plus icon (+) next to the devices you want to restrict.
   • Select the clock icon beside Effective Time and click and drag to highlight the days and hours. Once done, click OK.
   • Enter a Description, then click OK.
5. Set the Content Restriction toggle to On.
   • If you want to restrict all access or only allow a few websites, select Whitelist and click the plus icon (+) next to Add a New Keyword. Don’t add keywords if you want everything restricted.
   • If you only want to restrict a few websites, select Blacklist and click the plus icon (+) next to Add a New Keyword.
6. Click Save.