TPG Broadband Settings List
NBN setup guides for popular non-TPG modems are available here.
If your third-party modem still isn't online after you've plugged it in, you may need to configure additional settings listed in this article. Please check the manufacturer's website for support information if you're not sure how to do this.
If you encounter a setting that isn't listed here (e.g. MTU) in your modem's Setup Wizard/Quick Setup, simply leave it as the default.
Please note: If you use a third party modem, your included phone service (and any calls) will not be available.
Select one of the links below to jump to a query:
- NBN™ FTTP, FTTC, HFC or Wireless
- NBN™ FTTB/FTTN
- TPG FTTB
- Home Wireless Broadband & 5G Home Broadband
NBN™ FTTP, FTTC, HFC or Wireless
| Internet Service Provider (ISP): | Other (Do not select "TPG") |
| Mode/Modulation: | WAN |
| Connection Type/Mode/WAN Type: |
PPPoE |
| Username: | Enter your full username here e.g. [email protected] |
| Password: | Enter your password (Forgotten password?) |
| DNS: | 203.12.160.35 or 203.12.160.36 |
NBN™ FTTB/FTTN
Modems must support VDSL2.
| Internet Service Provider (ISP): | Other (Do not select "TPG") |
| DSL Standard/Mode/Modulation: | VDSL2 |
| Connection Type/Mode/WAN Type: | PPPoE |
| VDSL Profile: | 17a Multi Mode |
| VDSL Connection Type: | PTM |
| Username: | Enter your full username here e.g. [email protected] |
| Password: | Enter your password (Forgotten password?) |
| G.INP: | Enabled |
| G.Vector: | Enabled |
| DNS: | 203.12.160.35 or 203.12.160.36 |
| SOS (Save Our Showtime): | Supported* |
| ROC (Robust Overhead Channel): | Supported* |
*If your modem doesn't currently support SOS-ROC, please check the manufacturer's website to see if a firmware upgrade is available that will enable your modem to support SOS-ROC. You'll find the make and manufacturer of your modem on its barcode sticker.
TPG FTTB
Modems must support VDSL2.
| Internet Service Provider (ISP): | Other (Do not select "TPG") |
| DSL Standard/Mode/Modulation: | VDSL2 |
| Connection Type/Mode/WAN Type: | PPPoE |
| VDSL Profile: | 17a Multi Mode |
| VDSL Connection Type: | PTM |
| Username: | N/A |
| Password: | N/A |
| G.INP: | Enabled |
| G.Vector: | Enabled |
| DNS: | 203.12.160.35 or 203.12.160.36 |
Home Wireless Broadband & 5G Home Broadband
All Home Wireless Broadband and 5G Home Broadband connections must use the modem that is supplied by us. These modems will auto-configure with all the required settings for the service.
Connections using third party hardware are not possible as your Home Wireless Broadband or 5G Home Broadband SIM will not work in other devices.