TPG Broadband Settings List

NBN setup guides for popular non-TPG modems are available here.

If your third-party modem still isn't online after you've plugged it in, you may need to configure additional settings listed in this article. Please check the manufacturer's website for support information if you're not sure how to do this.

If you encounter a setting that isn't listed here (e.g. MTU) in your modem's Setup Wizard/Quick Setup, simply leave it as the default.

Please note: If you use a third party modem, your included phone service (and any calls) will not be available.

Select one of the links below to jump to a query:

 

NBN™ FTTP, FTTC, HFC or Wireless

Internet Service Provider (ISP): Other (Do not select "TPG")
Mode/Modulation: WAN
Connection Type/Mode/WAN Type:

PPPoE

Username: Enter your full username here e.g. [email protected]
Password: Enter your password (Forgotten password?)
DNS: 203.12.160.35 or 203.12.160.36

 

NBN™ FTTB/FTTN

Modems must support VDSL2.

Internet Service Provider (ISP): Other (Do not select "TPG")
DSL Standard/Mode/Modulation: VDSL2
Connection Type/Mode/WAN Type: PPPoE
VDSL Profile: 17a Multi Mode
VDSL Connection Type: PTM
Username: Enter your full username here e.g. [email protected]
Password: Enter your password (Forgotten password?)
G.INP: Enabled
G.Vector: Enabled
DNS: 203.12.160.35 or 203.12.160.36
SOS (Save Our Showtime): Supported*
ROC (Robust Overhead Channel): Supported*

*If your modem doesn't currently support SOS-ROC, please check the manufacturer's website to see if a firmware upgrade is available that will enable your modem to support SOS-ROC. You'll find the make and manufacturer of your modem on its barcode sticker.

 

TPG FTTB

Modems must support VDSL2.

Internet Service Provider (ISP): Other (Do not select "TPG")
DSL Standard/Mode/Modulation: VDSL2
Connection Type/Mode/WAN Type: PPPoE
VDSL Profile: 17a Multi Mode
VDSL Connection Type: PTM
Username: N/A
Password: N/A
G.INP: Enabled
G.Vector: Enabled
DNS: 203.12.160.35 or 203.12.160.36

 

Home Wireless Broadband & 5G Home Broadband

All Home Wireless Broadband and 5G Home Broadband connections must use the modem that is supplied by us. These modems will auto-configure with all the required settings for the service.

Connections using third party hardware are not possible as your Home Wireless Broadband or 5G Home Broadband SIM will not work in other devices.


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