Web complaint form

How can we help?

All fields are mandatory.

A valid email is required, e.g. yourname@gmail.com

We’ll respond to your enquiry within 2 business days.

For details on how we resolve customer issues, visit our  Complaints Handling Process.

If the matter is urgent, or you’d prefer to talk with us, call our Customer Care on 13 14 23 (8am - 10pm AET)

By ticking this box I declare that the information provided is true and accurate at the time of completion. I also acknowledge that the information provided will be used and stored in accordance with the Australian Privacy Act and TPG’s Privacy Policy available at https://www.tpg.com.au/about-us/legal/privacy