Skip to main content

Quick links

Post Office
My Account
Contact

TPG Customer Support

TPG Support Navigation

TPG SupportTrigger Menu
Accounts & Billing
- Payments & Invoices
- Password
  - Forgotten password
  - Change password
- Manage my account
- Manage my services
- Safety & Security
Internet
- Set up Modem
  - Set up TPG Modem
  - Set up BYO Modem
- Connect to Wi-Fi
  - Connect to Wi-Fi
- Fix an issue
  - No internet connection
  - Slow internet speed
  - Connection dropouts
  - Wi-Fi issues
- FAQ
  - nbn
  - Fibre To The Building (FTTB)
    - FAQ
  - 5G Home Broadband
    - Factors affecting speed
  - Home Wireless Broadband
    - Factors affecting speed
    - FAQ
Phone & Mobile
- Mobile
- TPG Voice (VoIP)
- nbn Fibre Phone
- BizPhone
  - Setup guides
  - Troubleshooting guides
  - FAQ
    - BizPhone FAQ

Accounts & Billing
- Payments & Invoices
- Password
  - Forgotten password
  - Change password
- Manage my account
- Manage my services
- Safety & Security
Internet
- Set up Modem
  - Set up TPG Modem
  - Set up BYO Modem
- Connect to Wi-Fi
  - Connect to Wi-Fi
- Fix an issue
  - No internet connection
  - Slow internet speed
  - Connection dropouts
  - Wi-Fi issues
- FAQ
  - nbn
  - Fibre To The Building (FTTB)
    - FAQ
  - 5G Home Broadband
    - Factors affecting speed
  - Home Wireless Broadband
    - Factors affecting speed
    - FAQ
Phone & Mobile
- Mobile
- TPG Voice (VoIP)
- nbn Fibre Phone
- BizPhone
  - Setup guides
  - Troubleshooting guides
  - FAQ
    - BizPhone FAQ

Search

Home Wireless Broadband

Troubleshoot slow Home Wireless Broadband

If your TPG Home Wireless Broadband service is running slowly, these steps will help you identify the issue.

TPG
Support
Internet
Fix an issue
My internet speed is slow
Home Wireless Broadband

Global footer menu

Information
Products
Network
- Service Status
Consumer Advice

Copyright © 2025 TPG Internet Pty Ltd ABN 15 068 383 737 - All Rights Reserved | Privacy