Here's what you need to know about the different types of SIMs available for TPG Mobile, and how to order a replacement SIM.
Select one of the links below to jump to a query:
Lost or stolen phones
How to order a replacement SIM…
If your phone isn't automatically detecting TPG or Vodafone as the network carrier, you can select the network carrier manually.
Don't see a guide for your phone? Please check the manufacturer's website for a guide.
Select one of the…
We do not offer priority assistance, nor support for medi-alert services and monitored alarm systems. Priority assistance is offered by Telstra for people who may be reliant on a telephone service because of a serious medical condition. If…
"High risk" international destinations are commonly used for phone fraud, so they're blocked by default.
If you want to call high risk destinations, please call us on 1300 993 019. After an ID check, we can turn off high risk call…
If you can't get calls on your TPG Voice service, these steps will help you identify the issue.
TPG Voice is a VoIP phone service that works over the internet.