Wi-Fi Max 5G Modem status lights
Here's what the status lights mean on your Wi-Fi Max 5G Modem, which was supplied from July 2025 onwards.
On the front of the modem is a quick reference light. This allows you to quickly see if the modem is working as expected or if there are issues you need to address. There are additional lights on the back of the modem.
| Light | State | Meaning |
|---|---|---|
| Front | Off | Modem has no power or isn't turned on. |
| Flashing or Solid Green | Modem is powering up & connecting. | |
| Solid Blue | Modem is connected to 5G. | |
| Flashing Blue | Modem is connected to 5G, but no connection to ISP. | |
| Solid Orange | Modem is connected for 4G. | |
| Flashing Orange | Modem is connected to 4G , but no connection to ISP. | |
| Solid Green | Modem is connected to nbn or other Internet service. | |
| Flashing Green | Modem session is down | |
| Solid Red | Unable to connect. | |
| Rear Top Bluatooth / WPS Connectivity |
Off | No Bluetooth or WPS connection request in progress. |
| Solid Blue | Bluetooth connection is active. | |
| Flashing Blue | Bluetooth connection in progress. | |
| Solid Green | WPS connection is active. | |
| Flashing Green | WPS connection in progress. | |
| Flashing Orange | Bluetooth or WPS connection failed. | |
| Rear Bottom Internet |
Solid Blue | Modem is connected to 5G. |
| Flashing Blue | Modem is connected to 5G, but no connection to ISP. | |
| Solid Orange | Modem is connected for 4G. | |
| Flashing Orange | Modem is connected to 4G , but no connection to ISP. | |
| Solid Green | Modem is connected to nbn or other Internet service. | |
| Flashing Green | Modem session is down | |
| Solid Red | Unable to connect. |