Here's what the status lights mean on your VX420-G2V modem.
A factory reset is a last resort to fix a problem with your modem settings, or if you can't remember the modem password. You'll lose all your custom settings including any custom Wi-Fi name and password, so be ready to set up your modem…
Here's how to check your basic Wi-Fi settings on a TPG modem. This will make sure Wi-Fi is turned on, confirm your Wi-Fi name and password, make sure your Wi-Fi name isn't hidden, and make sure any band steering is turned on.
Band…
You can customise your Wi-Fi name and password in your TPG modem settings.
Don't have a TPG modem? Check the manufacturer's website for a guide.
Choose your modem:
Your modem will take care of the hard stuff like internet settings, but we’ll need your help to plug it in. The main cables you need will come in the box, and you can grab extra Ethernet cables from the shops if you need them.
Note: Your…
Your modem will take care of the hard stuff like internet settings, but we’ll need your help to plug it in. The main cables you need will come in the box, and you can grab extra Ethernet cables from the shops if you need them.
Note: Your…
These guides will help you set up older TPG modems.
Don't have a TPG modem? Check out BYO Modem Setup Guides.
Your modem will take care of the hard stuff like internet settings, but we’ll need your help to plug it in. The main cables you need will come in the box, and you can grab extra Ethernet cables from the shops if you need them.
These…
We may provide an interim Mobile Broadband solution with a Pocket Wi-Fi® 4 when your nbn connection or fault is delayed by more than 3 days.
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Your modem will take care of the hard stuff like internet settings, but we’ll need your help to plug it in. The main cables you need will come in the box, and you can grab extra Ethernet cables from the shops if you need them.
Choose…