High speed nbn® modem requirements
Most Wi-Fi 6 modems can support Wi-Fi speeds of up to 1000Mbps (1Gbps), and at least that speed via Ethernet. Some modems even offer Ethernet ports capable of 2.5Gbps or higher. However, your actual speeds can vary depending on several factors, including your internet plan, your modem's capability, and overall internet traffic. Your internet plan’s Typical Evening Speed will give you a realistic estimate of the speeds you'll experience.
Your choice of modem and how you set it up in your home could stop you from getting the maximum speed of your internet plan. If you choose to bring your own (BYO) modem instead of using a TPG-supplied modem, it must meet certain technical requirements for optimal performance on our NBN500, nbn Superfast & nbn Ultrafast plans.
Select one of the links below to jump to a query:
- High speed nbnⓇ modem requirements
- Compatible modems on our high speed nbnⓇ plans
- Modems previously supplied by TPG
- Modems purchased independently
High speed nbnⓇ modem requirements
Your modem must support or feature:
- PPPoE connection types
- Gigabit Ethernet ports
- Wi-Fi 6 (802.11ax) or later
We also recommend:
- Using a modem that features Band Steering so devices will automatically switch between 2.4GHz and 5GHz Wi-Fi for the best performance and connection stability.
- Connecting your devices via Ethernet Cable (CAT5e or higher) instead of Wi-Fi.
- Getting a Mesh network for better Wi-Fi signal in a large property.
Important: If you choose to use an older modem that doesn't have Gigabit Ethernet ports or Wi-Fi 6, your connection may be slower. We recommend connecting devices by Ethernet cable instead of Wi-Fi to get the best possible experience.
Compatible modems on our high speed nbnⓇ plans
The following modems have been tested by our team and can achieve the maximum speed of our NBN500, nbn Superfast and nbn Ultrafast plans, which are delivered over nbn FTTP and nbn HFC.
If your modem isn't listed here, please contact the manufacturer for more info.
Legend
| Icon | Advice |
|---|---|
| ✅ Supported | Maximum speeds are supported via Ethernet & Wi-Fi. |
| ⚠️ Ethernet only | Maximum speeds are supported via Ethernet. Maximum speeds are not supported via Wi-Fi. |
Modems previously supplied by TPG
| Modem | NBN500 | nbn Superfast | nbn Ultrafast |
|---|---|---|---|
| TP-Link VX220-G2V | ✅ Supported | ✅ Supported | ✅ Supported |
| TP-Link VX420-G2H (Smart Modem Gateway) | ✅ Supported | ✅ Supported | ✅ Supported |
| TP-Link VX420-G2V | ✅ Supported | ✅ Supported | ✅ Supported |
| Wi-Fi Max | ✅ Supported | ✅ Supported | ✅ Supported |
Modems purchased independently
| Modem | NBN500 | nbn Superfast | nbn Ultrafast |
|---|---|---|---|
| Fritz!Box 7490 | ⚠️ Ethernet only | ⚠️ Ethernet only | ⚠️ Ethernet only |
| NetComm NF20MESH | ✅ Supported | ✅ Supported | ✅ Supported |
| Technicolor TG-789 Broadband Gateway | ⚠️ Ethernet only | ⚠️ Ethernet only | ⚠️ Ethernet only |
| TP-Link Archer VR1600v | ⚠️ Ethernet only | ⚠️ Ethernet only | ⚠️ Ethernet only |
| Vodafone Super Wi-Fi | ✅ Supported | ✅ Supported | ✅ Supported |
| Vodafone WiFi Hub 2.0 (Netcomm NL1902) | ✅ Supported | ✅ Supported | ✅ Supported |
| Vodafone WiFi Hub 3.0 (Netcomm NL20) | ✅ Supported | ✅ Supported | ✅ Supported |
| Wi-Fi Max | ✅ Supported | ✅ Supported | ✅ Supported |